Coaching is a pivotal skill that facilitates team and client relationships. Creating a culture of coaching has been proven to improve engagement, productivity, and the quality of the sales pipeline. But where do you begin? In this session, we will:
• Contrast coaching, mentoring, training, and counseling within a business setting
• Define the coach’s role and how to develop your team members to assume that role
• Review the shape/structure of a coaching conversation and requisite coaching skills
• Identify steps required to move from a mentoring to a coaching culture
TIFFANY M. CROSBY, CPA, CGMA, CTP, MBA
Crosby is the Director of Learning for The Ohio Society of CPAs. In her role, she is responsible for oversight of the strategy and planning for the over 400 learning products and services offered by OSCPA. Prior to her work with the society, she was the Founder and President of Petra Learning LLC, a professional training and development company and was a full-time faculty member at Columbus State Community College (CSCC) teaching Financial Accounting, Managerial Accounting, and Auditing. Crosby was an Executive Director in the Advisory Risk Practice of Ernst Young, LLP. She spent 14 years at EY leading various types of internal audit, internal control, finance, and enterprise risk management projects. She has helped numerous companies define and implement processes and procedures to comply with new financial accounting standards and calculate the impact of adoption. Crosby is a CPA licensed in PA and OH, a Certified Treasury Professional, and a member of the IIA, AICPA, Ohio Society of CPAs, American Society for Training and Development, and the National Association of Women Business Owners. She received her B.S.B.A. in Accounting from Duquesne University and her MBA from Franklin University.
Cost
$25.00 for CPAFMA Members / $40.00 for Non-Members / Free for PAFMs